Frequently Asked Questions
Everything you need to know about shopping with Tiktrove.
How long does shipping take?
Standard shipping typically takes 5-10 business days depending on your location. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
Tiktrove accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I change or cancel my order?
Orders can be modified or cancelled within 12 hours of placement. After this window, our fulfillment team has likely processed the order, and we may not be able to stop the shipment.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Please note that international shipping times vary and may be subject to local customs duties or taxes.
How can I track my package?
Once your order is shipped, you will receive an email with a unique tracking link. You can also track your order directly on our website using your order number and email address.